About BBI

We want our customers to be more than satisfied.
We want them to be delighted.

When you get your supplies from us, your satisfaction is guaranteed. Not a little guaranteed – Industry Leading Triple Guaranteed.

From the friendly, live voice on the phone, to the lowest prices in the industry, to our same day shipping, we want to make it easy for you to partner with us.

We sell only the highest quality stone tools, tile tools, and decorative concrete products backed by both the best manufacturer’s warranties and the our guarantee.

A Long History Of Quality Stone Tools & Supplies

Since our beginning in 1994, our philosophy has been to offer the best customer service and the best value for your money. We do that by providing quality stone, tile and concrete tooling and supplies at the best prices.

That means you get the latest technology, fabrication techniques, and equipment improvements with Better Service! Better Value!

What Is A Customer Bill Of Rights?

We are as committed to excellence today as we ever have been. In fact, in 2008, we introduced a “Customer Bill of Rights.” When you call in to us you can expect the following:

• To be treated with friendliness, honesty, and respect.
• The lowest prices on our tile and stone products and full value for your money.
• A complete guarantee of satisfaction.
• Same day shipping of our stone and floor tile supplies—in the event of a delay customers are entitled to immediate notification along with an honest estimate of the expected shipping date.
• Speedy, courteous, and knowledgeable answers to your inquiries.
• Questions on accounts will be handled on an individual basis so it can be resolved quickly.

Industry Leading Publications…

We publish the Slippery Rock Gazette, the most widely-read stone trade newspaper in the United States. We mix our own brand of humor and advice to share stone industry news, trade show information, and helpful educational articles.

This monthly publication is mailed directly to businesses and individuals working in stone and associated trades.

Also, as a continuing service to the stone industry, the publication offers classified ad listings for used tile and stone tools and equipment, help wanted announcements, and business opportunity listings. We would love to get this resource into your capable hands. Visit www.slipperyrockgazette.net to learn more.

If you have any suggestions or comments on our tile and stone tools and products, we want to hear from you! Contact us as soon as you can; we check our messages often, and we'll get back to you quickly.