Our Commitment

This Is Our Commitment To YOU!

Every time you shop here you'll get Better Service And Better Value – GUARANTEED.

How do we do it?

The same way Amazon, Costco and Zappos provide great value and service--We commit to it...

• We commit to buying big (so you don't have to) – We have long-standing contracts directly with major diamond tool factories. Because we buy directly from the factory, in large quantities, we do not pay middlemen charges and we pass the savings on to you.
• We commit to keeping our overhead low. We are located in one of the most economical places in the US to do business, close to major shipping hubs.
• We are committed to passing the savings on to you.

We offer the highest quality tools available for stone, tile and concrete. Our two decades of experience is the reason we can confidently offer you a 30-day, unconditional, money-back, satisfaction guarantee on all of our consumable products. Use the tool and if you are not 100% satisfied, we will buy it back, no exceptions. All equipment and machinery purchases are guaranteed through manufacturer warranties.

You can order by website or phone.

Phone: 800-575-4401 between 7:30 am and 6:00 pm EST, and talk to one of our experienced salesmen. Orders placed by 5:30 pm will ship same day.

Standard Shipping for orders weighing less than 50 pounds is 2 Day Delivery, with only $3.50 handling fee for orders of $400 or more to the 48 continental states. Orders less than $400 are charged a flat shipping rate of $17.95 and $3.50 for handling. Any Air Shipment that exceeds 50 pounds will be split to under 50 pounds and the balance will be shipped ground. If an order contains HazMat items, a charge of $69.95 will be added for air service. Customers may select ground shipping to avoid HazMat fees. Large items may incur additional shipping charges or only be available to ship ground.

Heavy items requiring truck shipment and all sink shipments will be charged freight. For international orders, we will obtain a freight quote and call for your approval before shipping.

Our prices, as well as the total delivered cost, are usually lower than you will find anywhere else. If you do find a lower price elsewhere, call and we will beat it.