Returns & Exchanges

Guaranteed Quality!

At every price point, our aim is to deliver a higher quality tool than you can find elsewhere. We know that is an easy claim to make, but a hard claim to deliver. Since many tools look similar, usually you can only know the performance of the tool by using it. We offer a 30-day, unconditional, money-back, satisfaction guarantee on all of our stocked consumable products. Use the tool and if you are not 100% satisfied, we will buy it back, no exceptions. All equipment and machinery purchases are guaranteed through manufacturer warranties.

Important Note: To return HazMat products, you must be an authorized Hazardous Materials Shipper with the Department of Transportation to ship them back to BB Industries.

Before Returning Any Product

Please contact Customer Service at 800-575-4401.

We will issue a Return Goods Authorization (RGA) number.